We want you to love your acne treatment, so if you are not satisfied with your purchase for any reason, simply return it within our 14-Day Money-Back Guarantee period for a full refund. You are responsible for the return shipping. Reimbursement is based on your original form of payment.
Damaged or Defective Products:
When your Sucremor.com order arrives, please inspect the package for any damage or defects. It is normal for the shipping package to show some wear, however, if you think a product in your shipment is damaged or defective, please contact us immediately at firstname.lastname@example.org. Please provide the order number along with your email address and phone number for fastest service. To ensure prompt resolution, please keep the original shipping package and the damaged or defective product for inspection. If, after having examined the product, we confirm that it is damaged or defective, we will provide you instructions for returning the damaged or defective product to us at our expense and issue a refund for the price you paid for the product to the original purchaser’s method of payment. Your original shipping and handling charges will not be refunded, but any replacement for a damaged or defective product will be shipped to you free of charge.
Once your order is placed it will be reviewed.
We apologize, but currently we are unable to process and ship orders to destinations outside of the United States.
SHIPPING & HANDLING
Monday - Friday, excluding federal holidays within the United States, as well as the day after Thanksgiving.
HOLIDAY SHIPPING CUT-OFF:
Standard Shipping: Last chance to order by Standard Shipping to receive in time for Christmas is December 14, 2016 at 6pm EST.
· Standard (5-7 business days): $4.99 (flat rate)
We can not deliver shipments to PO Boxes. Also please note that Sucremor cannot ship our products to APO/FPO addresses as we can only ship to these addresses using United States Postal Service. We thank you for your understanding.
PAYMENT METHODS Sucremor accepts the following credit cards: Visa, Mastercard, American Express and Discover. For security reasons your billing name and address must match that of the credit card used for payment. All purchases require bank authorization prior to processing. Only authorized orders will be processed and shipped.
SALES TAX Sucremor USA, LLC. is required by law to collect sales tax on orders shipped to Texas
TAX EXEMPTION Unfortunately Sucremor is unable to accept tax exemption codes.
QUANTITY LIMITATION At our discretion, order quantity may be cut or altered based on stock availability and the overall need to fulfill orders.
COLOR ON THE INTERNET Sucremor wants you to enjoy the products you buy from us. Please keep in mind that color monitors display colors differently.
SAMPLES Sucremor.com order will be shipped with a free sample of featured product. Unfortunately, due to the large number of requests each person can request a sample for only once.